Privacy Policy

Last Updated: November 20, 2024

At PDF Coder, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

Files You Upload

When you use our PDF tools, you upload files to our servers for processing. These files are:

Temporarily stored on our servers only for the duration needed to process them
Automatically deleted after processing is complete or after 1 hour, whichever comes first
Never shared with third parties or used for any purpose other than providing the requested service
Processed in a secure environment with appropriate security measures

Technical Information

We may collect standard technical information when you visit our website, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website

This information is collected through standard web server logs and is used solely to improve our services, analyze usage patterns, and maintain security.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To process your PDF files and provide the requested conversion, compression, or manipulation services
Service Improvement: To analyze usage patterns and improve our tools and user experience
Security: To detect and prevent abuse, fraud, and security incidents
Technical Operations: To maintain and troubleshoot our systems

Data Storage and Security

We implement appropriate security measures to protect your data:

All file uploads and downloads are transmitted over secure HTTPS connections
Files are stored in secure, access-controlled storage systems
Automated deletion processes ensure files are removed promptly after processing
Our systems are regularly monitored and updated to maintain security

Data Retention

We follow a strict data retention policy:

Uploaded Files: Automatically deleted after processing or within 1 hour
Technical Logs: Retained for up to 30 days for troubleshooting and security purposes
Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical purposes

Third-Party Services

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics may collect information about your visit, but this data is anonymized and aggregated. You can opt out of Google Analytics tracking by using browser extensions or disabling analytics cookies.

Cookies

Our website uses minimal cookies for essential functionality:

Session Cookies: Temporary cookies that expire when you close your browser
Analytics Cookies: Used by Google Analytics to understand website usage

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). PDF Coder aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Under the GDPR, you have the following rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing: We process your data based on:

Your consent (which you can withdraw at any time)
The necessity for the performance of our services
Our legitimate interests (such as improving our services and maintaining security)

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

Under the CCPA, you have the following rights:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

Categories of Personal Information We Collect:

Identifiers (IP address, device identifiers)
Internet activity (browsing history on our site, interactions with our services)
Geolocation data (approximate location based on IP address)

Do Not Sell My Personal Information: We do not sell your personal information to third parties.

To exercise any of these rights, please contact us or use the "Privacy Settings" option available in the cookie consent banner.

General Rights

Regardless of your location, you have the right to:

Access information about what data we collect
Request deletion of your data (though files are automatically deleted after processing)
Opt out of analytics tracking via our Privacy Settings
Contact us with privacy-related questions or concerns

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Our services are provided from servers located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website.